Skip to main content
Run a paid community, course or membership? Put those videos in a members-only collection. Only the members you give access to can search them, ask questions about them and watch them. They do this on your AgentTV member page and in AI apps like Claude and ChatGPT over MCP. Everyone else gets nothing from those videos, unless you let AI apps cite them free. Then a public answer can name a members-only video, and the person needs a membership to watch it.

​
Get set up

Member access needs setup on your account. Ask us to set it up. Say if you use Kajabi. Until it is on, Settings, Members in the console shows Member access is not on with a Request setup button.

​
How it fits together

Access is the only thing that opens a collection. It does not override the rights you set on each video: a member can search, cite and quote a video only where its rights allow it.

​
Make a members-only collection

1

Open Collections

In the console, open Settings, Members. Under Collections, choose Create collection.
2

Pick what goes in it

Choose one:
  • Choose videos: pick a public library, then pick up to 50 of its live public videos and name the collection.
  • Use a whole library: pick a library and choose Make library members only. Every public video in it leaves public pages and discovery.
3

Give a reason and confirm

Every change asks for a reason. It goes in the activity log. Members do not see it.
You need a public library first. If you have none, import videos, then come back. To change a collection later, choose Manage on its row:
  • Move videos out returns chosen videos to a public library. Members lose access to those videos. Each video shows publicly again only where its own settings allow.
  • Delete collection moves every video to a public library and ends all member access to it. Your default library cannot be deleted, but you can still move its videos out.

​
Add members and give access

1

Add a member

Under People, choose Add member. Enter the member’s name and email. To change a saved name, save the same email again.
2

Give access to a collection

Under Who gets which, choose Grant access. Pick the member and the collection. Set Access ends for a date, or leave it empty for no end date.
3

Send them the sign-in link

Saving a member sends no invitation. Under People, copy the Sign-in link and send it to the member yourself. It looks like https://agenttv.com/members/your-brand/sign-in. The link alone does not give access.
To take access away:
  • Revoke on a row in Who gets which ends that one access. Other access the member holds still applies.
  • Disable on a row in People ends all of that member’s access and signs them out at once.
The Status column shows each access as Active, Expired, Revoked or Member disabled.

​
Let AI apps cite members-only videos

Free citation means AI apps may name your members-only videos in public answers. Only members can watch them. A public search result for such a video carries the video and chapter titles and the time range. It carries no transcript text and no link to the video. Turn it on for each collection:
  1. In Collections, choose Manage on the collection.
  2. Turn on AI apps may mention this collection.
  3. Optional: add a Join link, the page where people can join. AI apps then offer a Join to watch action that opens it.
  4. Optional: set Free preview for non-members to 30 s, 1 min or 2 min. Non-members can then watch that much of a cited moment, never the full video.
  5. Enter a reason and choose Save.
Each collection row shows AI apps can mention it or Hidden from AI apps. Turning it off stops AI apps from naming the videos and ends any free preview.

​
What a member gets

  1. The member opens your sign-in link and enters their email.
  2. They get an email with a sign-in link. They open it and choose Continue.
  3. They land on Your member libraries. They open a library to browse its videos and use Ask the library to get answers from those videos only.
To watch a video, they ask for it in their AI app.

​
What a non-member sees

Your public pages, public search and the public Ask never show members-only videos.

​
Connect Kajabi

Connect Kajabi and people who buy your Kajabi offers become members on their own. Each offer feeds a members collection. Kajabi does not share lesson videos, so you upload each course video once, and it lands in the right collection.
Kajabi’s API needs the Kajabi Pro plan. Kajabi has no app sign-in, so you paste a key.

​
1. Make a key in Kajabi

  1. In Kajabi, open Settings, Security, User API Keys.
  2. Make a key with read access to offers, products, courses, customers and purchases, and access to webhooks.
  3. Copy the Client ID and the Client secret.

​
2. Connect it

  1. In the console, open Settings, Members. Under Membership platform, choose Connect Kajabi.
  2. Paste the Client ID and Client secret. Choose Continue.
  3. AgentTV checks the key and shows the Kajabi site and how many offers it has. If the key reaches more than one site, pick one.
  4. Choose Connect.
The secret is stored encrypted and never shown again. Each offer gets its own new members collection, named after the offer, and its buyers get access. The first sync starts at once.

​
3. Choose where each offer goes

Under Offers, each offer has a picker:
  • New collection “Offer name”: the default.
  • Any of your members collections. Several offers can share one.
  • Don’t sync: the offer’s buyers get no access from the sync.
Moving an offer to another collection starts a sync. It ends the access the sync gave in the old collection. Access you gave by hand stays.

​
4. Upload your course videos

Under Course videos, you see the lessons of every course whose offer goes to a collection, in course order. Each lesson shows No video, Processing or Ready.
  1. Choose Choose files and pick your lesson video files.
  2. AgentTV matches each file to a lesson: by the file name, or by a close title and a length that fits. Check each match, or pick the lesson yourself.
  3. Check how much of your allowance the upload uses, then choose Upload.
  4. Keep the page open until every file has sent. Then choose Done.
Each video is members-only from the start, in the collection of its course. It never shows publicly. It gets the lesson’s title, and its course becomes the series. A file that is already uploaded is not uploaded again. A course whose offers go to different collections cannot take videos, because a video lives in one collection. Send those offers to the same collection first. If a file did not arrive or failed, its lesson shows Upload again. A new file replaces it. A video that is ready is never replaced.

​
How members stay in sync

Kajabi sends no event when a purchase ends, so access ends at the next hourly sync. The sync never removes access you gave by hand, and never turns a disabled member back on. If Kajabi answers only in part, the sync removes nothing. Last sync shows when it ran and what it changed, such as 3 added, 1 removed. If New buyers says Instant adds are off, choose Turn on instant adds to register the purchase webhook again.

​
Held for review

If a sync would end more than half of a collection’s synced access at once, it holds those removals for you. The console shows who would lose access, with See who. Then pick one:
  • Remove ends that access. Access you gave by hand stays.
  • Keep them keeps their access. Later syncs do not hold or remove it again. If Kajabi shows a purchase for them again, the keep ends.

​
Check and disconnect

  • Check again tests the saved key. If Kajabi refuses the key, the status shows Needs a new key. Choose Connect again with a new key.
  • Disconnect deletes the saved key, and AgentTV stops reading your Kajabi site. Members keep the access they have now. To stop the key working, delete it in Kajabi under Settings, Security, User API Keys.

​
Do it with the API or MCP

Everything above also works through the Account API and the account MCP. Changes return a preview first and run only after you confirm. See Changes run in two calls.

​
Members and collections

​
Kajabi

Use kajabi as {platform}.
When you connect through an AI app, the key you paste stays in that chat’s history. Make a key with only the access listed above, and delete it in Kajabi if it should not stay.